When it comes to navigating all of the perils that come with driving in the Big Apple, the only people who truly know New York drivers are New York insurers.
That’s why TSC Direct rises above the rest.
And that’s why the New York-based insurance company that’s made it their life’s work to provide drivers and homeowners with the coverage they deserve is starting to make a big splash in Brooklyn — a borough where residents truly appreciate insurance carriers that know where they’re coming from.
“We’ve been providing automotive and homeowner insurance in downstate New York for 23 years,” said Penny Hart, who helped incorporate Tri-State Consumer Insurance back in 1982. “Now that other insurance carriers have reduced their exposure in the borough, it’s created an opportunity for TSC to grow in Brooklyn in a healthy way.”
Since its inception, TSC Direct has helped residents in the five boroughs as well as Long Island and Westchester, Orange and Rockland counties find the insurance they need at lower rates than their competitors, sometimes by almost $500 a year.
No, it’s not a magic insurance formula that makes their customers smile.
Rather, it’s their overwhelming experience with New York drivers that allows them to be, as Hart puts it, “selective, but not unreasonable.”
While some insurance companies will automatically raise rates at the drop of a speeding ticket, for example, TSC Direct has been in New York long enough to know that bad things can happen to the most careful motorists.
“We understand the territory,” Hart said. “People can get speeding tickets, but that doesn’t make them bad drivers. We also understand the needs of New York drivers, the driving patterns and how the court works.”
TSC Direct is a specialist in the New York market. Their entire staff consists of New Yorkers who are experts on the insurance needs of their neighbors.
TSC Direct currently serves tens of thousands of motorists and homeowners, many of whom have been with the company for decades. In fact, most of their new customers heard of TSC Direct from satisfied long-time customers, Hart said.
“Our philosophy is simple: the customer counts,” Hart said.
When someone is filing their first accident claim, they’re usually confused and don’t know who to call. They’re so exasperated that they’re usually giving the insurance agent on the other line an earful.
“No matter what happens, that person is our best customer,” Hart said, adding that her employees not only handle each claim with care and sensitivity, but always follow up to see if their customer is getting the attention they deserve.
Hart said that her company has succeeded by “sticking to” these core fundamentals. They’re the rules set down by Hart’s grandfather when he laid the foundation for the company years ago.
“We stick to our guns and don’t stray from our course and outsource our claims like some other companies do,” she said. “That’s because we understand where you live and know that our customers wouldn’t want it any other way.”
Anyone interested in learning more about TSC Direct can contact 1-800-JOIN NOW (1-800-564-6669) or log onto www.tscinsurance.com.
