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Bensonhurst Chipotle opens with city’s first walk-up window

A new Chipotle location in Bensonhurst opened June 30.
Photo by Jessica Parks

The new Chipotle on Bensonhurst’s 86th Street isn’t just your typical Chipotle — it’s the first in the Big Apple to feature a walk-up window to pick up digital orders. 

“Chipotle’s mission is to cultivate a better world by making our real food more accessible to everyone,” said Erin Wolford, Chipotle’s senior director of external communications. “We’re thrilled to open a new location in Bensonhurst with a walk-up window — the first walk-up window in New York City — making it more convenient than ever for neighborhood residents to enjoy delicious, real food.” 

The chain’s new outpost — located between Bay 26th Street and 21st Avenue — opened on June 30, joining about a dozen other franchises in the borough. The milestone opening in Bensonhurst comes shortly after the nationwide chain opened its first Brooklyn location with a drive-thru “Chipotlane” in Sunset Park. 

The Bensonhurst Chipotle features a walk-up window where patrons can pick up digital orders.Photo by Jessica Parks

The walk-up window feature is designed to allow customers to pick up their orders, placed on the app or through their website, without having to come inside the restaurant. The feature comes after many city restaurants and shops built take-out windows into their storefronts in order to comply with statewide coronavirus regulations. 

The national chain has two other locations outfitted with walk-up windows in southern California and Chicago, said Wolford, who added that New York City is a great market for more features of this kind due to its predominant walking culture. 

“While this is the first location with a walk-up window in NYC, the amount of pedestrian traffic across the city makes it a great place to open additional walk-up window restaurants,” Wolford said in an email to Brooklyn Paper.

The Bensonhurst location of the chain, known for its counter-served Mexican fast-food, is open daily from 10:45 am to 10 pm.

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